Shipping & Returns Policy

Order Processing

All orders for RestoreLab mobility kits are processed within [insert your actual policy] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Policy

We offer several shipping options to ensure your wellness tools reach you safely. Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates vary based on your location and selected shipping method: [insert your actual policy]. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Returns & Exchanges

We want you to be completely satisfied with your RestoreLab kit. You have [insert return period] to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 10 days, depending on your card issuer's policies.

Damaged or Incorrect Items

RestoreLab Kits is not liable for any products damaged or lost during shipping. If you received your order damaged or found an incorrect item in your kit, please contact our support team immediately to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Order Cancellations

You may cancel your order at any time before it has been processed and shipped. Once an order has reached our fulfillment center and a tracking number has been generated, it can no longer be cancelled. At that point, the order must be received and then returned according to [insert your actual policy]. Please contact us as soon as possible if you need to change or cancel your order.